Reporting a Defective Scanner:

Select the Defective Scanner Form below for Hertz United States or Canadian locations. Complete the form and hit the Submit button. You will receive an email from the IDScan.net Support Team.

• Defective Scanner Form for Hertz United States Locations
• Defective Scanner Form for Hertz Canadian Locations

You can contact the IDScan.net Support Team regarding your E-Seek M500 ID Scanner at 866-389-5361 or hertz@idscan.net.