E-Seek M500 ID Scanner Cleaning Cadence & Best Practices
Performance and durability of the scanner are dependent on regular cleaning and maintenance.
Dust Removal:
To be performed every 3,000 scans or every 3 months, whichever comes first.
Dust removal should only be performed by a Hertz IT Field Technician or location manager.
Roller Cleaning:
To be performed every 6 months.
Roller cleaning should only be performed by a Hertz IT Field Technician or location manager.
Insert the cleaning card into the scanner. Repeat with fresh cleaning cards until the card comes out clean.
General Tips:
Avoid placing scanners in areas where dust tends to accumulate.
Cleaning cards are single-use only.
Support:
For Assistance with your ID Scanner
The IDScan.net Customer Support Team is available to assist with troubleshooting your E-Seek M500 ID Scanner. Contact the IDScan.net Customer Support Team at 866-389-5361 or hertz@idscan.net.